Thank you for taking the time to inform us of a situation that you believe deserves our attention. We encourage both positive and negative citizen feedback to assist us in our goal of providing the best law enforcement service possible to the citizens of our community.

Download the Compliment / Complaint Form
Requires Adobe PDF Reader - Please click here to download.

If you wish to compliment an employee for providing outstanding service, please use click here to document the situation as completely as possible. You may return the form in person to the Bradford County Sheriff’s Office located at:

Bradford County Sheriff’s Office map it
945-B N. Temple Ave.
Starke, FL 32091

Or you can mail it to:

Bradford County Sheriff's Office - Internal Affairs Unit
PO Box 400
Starke, FL 32091

Download the Compliment / Complaint Form
Requires Adobe PDF Reader - Please click here to download.

If you have a complaint of misconduct involving a BCSO employee, please click here to download and complete the form. The most appropriate person to file a complaint is the person experiencing or witnessing alleged police misconduct rather than uninvolved third parties.  We will need the cooperation of the involved citizen to ensure a successful investigation. However, parents or guardians should feel free to make complaints on behalf of their minor children.
The form can be given to any BCSO supervisor or mailed to the:

Bradford County Sheriff's Office - Internal Affairs Unit
PO Box 400
Starke, FL 32091

The person receiving your complaint may ask you to provide as much information as possible, or for additional information regarding the incident. If you were involved in or witnessed the incident it is extremely important to the investigation that a statement is obtained from you. If your concern stems from an arrest or citation issued to a family member or yourself, it may not be investigated until the legal matter has been settled. Depending on the seriousness of your complaint, it may be investigated in one of two ways. It will either be forwarded to the employee’s supervisor or to the Internal Affairs Unit (for more serious allegations) for investigation. Each complaint is examined on its own merits. Formal investigations require investigators to contact all available witnesses, including law enforcement officers, examine any relevant physical evidence and gather all information pertinent to each allegation made in the complaint.

While the Bradford County Sheriff's Office is committed to processing valid citizens’ complaints against employees, we are also aware that there are some individuals who may make a false complaint against a Sheriff’s Office employee. We caution any citizen that might make such false allegation that you may find yourself criminally charged under any of the following Florida Statues:

• FS 837.06 False Official Statements
• FS 837.012 Perjury When Not in an Official Proceeding
• FS 837.02 Perjury in Official Proceedings
• FS 837.021 Perjury by Contradictory Statements

Download the Compliment / Complaint Form
Requires Adobe PDF Reader - Please click here to download.

Should I file a complaint or contact the employee's supervisor?
The Internal Affairs Unit (966-2261) coordinates investigations into allegations of misconduct by members of this agency. 

Supervisors within the agency handle performance related issues dealing with their subordinates.  A member's supervisor, and not the Internal Affairs Office, is the best and most timely way to address issues concerning disputed traffic citations, improperly written reports and dissatisfaction with the way a call or situation was handled by an employee of this agency.  Supervisors can be contacted through the non-emergency dispatch number (966-6161), or by calling the Sheriff’s Office during normal business at 966-6380.

What should I expect once my complaint is filed with Internal Affairs?
Internal Affairs will use the information you provide to conduct an initial inquiry into your complaint.  This can take anywhere from a few days to a few weeks depending on the allegation.  You will then be notified of the results of the inquiry.  You will be notified of the status of the complaint and whether it will be investigated formally, if there will be no further action taken, or if your complaint has been forwarded to a supervisor.

What should I expect from BCSO if my complaint is formally investigated?
You can expect a fair, thorough, and impartial investigation if your complaint involves misconduct that is deemed by Internal Affairs to warrant a formal investigation.  Finding the unbiased truth will be the goal of any internal investigation that is completed by this agency.  You will be notified of the results once the investigation is concluded.  Most investigations are concluded within a sixty-day timeframe but timeline extensions are sometimes necessary during the investigative process.

If you have additional questions regarding the complaint procedure you may contact the Internal Affairs Unit at (904) 966-2261 during normal business hours.